Terms & Conditions

Welcome to A Dubé Designs' website terms and conditions for use. These terms and conditions apply to the use of this website at  www.adubedesigns.com. By accessing this website and/or placing an order, you agree to be bound by these terms and conditions. Using this website indicates that you accept these terms regardless of whether or not you choose to register with us or order from us.

Payment: We accept all major types of credit card (MasterCard, Visa, American Express, Discover, JCB, Diners Club, and 3D Secure). We take all reasonable care to make our website 100% secure. All credit card transactions on this website are processed using Stripe pay, a secure trading online payment gateway that encrypts your details in a secure host environment.

At A Dubé Designs we do not hold any of your credit card details. However in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the Site.

Credit Card Validation: All credit/debit cardholders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to, or does not for any reason, authorize payment then you will be notified of this immediately at the check-out stage.

In assessing your request for goods or services, we may use your information for the purposes of the prevention and detection of fraud. At all times where we disclose your information, please be assured it will remain secure.

3-D Secure is a credit and debit card authorization program, implemented by Visa and MasterCard, to help reduce fraudulent purchases by verifying purchaser identity during online transactions. Put simply, 3-D Secure is the Internet equivalent of Chip & PIN at Point-of-Sale.

Late and Lost Deliveries: If your delivery has been delayed, then please contact us and we will provide you with the tracking number to enable you to find it with USPS. We cannot refund or replace lost items until 20 working days after the date of dispatch (30 days for international items) - this is when the USPS classes items as being lost. A Dubé Designs cannot be held responsible for goods that are lost or delayed in transit.

Packaging: Your jewelry will be sent to you via Priority Mail. Please rest assured that we always package our items securely and safely.

Prices: Goods are charged at price stated on the date the customer places the order. Prices are correct at time of publication. In the case of any unexpected change in price, you will be informed and asked if you wish to reconsider your order before proceeding. All prices are stated in United States Dollars ($ USD).

Returns: You have 14 days to return goods for any reason. You are responsible for the safe travel of items to A Dubé Designs. You will then receive a refund for the full value of your purchase. The item is your responsibility until it reaches us. For your own protection, we recommend that you send the package using a delivery service that insures you for the value of the goods. We cannot be held responsible for returns that are lost in transit. The cost of returning the item to us is your responsibility. Your original postage costs will not be refunded unless the item you received was sent in error or is faulty. Products must be returned and carefully repackaged in their original packing.

To arrange a return, please email aliciadube@gmail.com quoting your name, address, details of the product, the reason for return and whether you require a refund or replacement. Any item(s) being returned must be returned in their original A Dubé Designs packaging.  Please send items for return to our Savage, Minnesota address:

7372 Amberwood Lane, Savage, MN 55378

Sale items are non-refundable and non-returnable.

If you have any questions regarding our returns policy, please send an email to aliciadube@gmail.com.  

Description: State sizes are accurate within reason. Variations may occur due to the handmade nature of the goods. Colors may vary from illustrations due to variations in computer monitors.

Copyright: A Dubé Designs retains copyright of all designs, photography, text, and other content on this website, actionable in law for any breaches.

Disclaimer: A Dubé Designs' contract with you: No contract shall exist between you and A Dubé Designs until A Dubé Designs has sent you an email confirming receipt and acceptance of your order. A Dubé Designs is entitled to withdraw from any contract in the case of obvious errors or inaccuracies or for unavailability.

 

Privacy Policy

When purchasing goods from adubedesigns.com we ask you to provide details such as name, address, email address and contact numbers. We collect information about you for two reasons: firstly, to process your order and second, to provide you with the best possible service. A Dubé Designs only collects information when you volunteer it upon registering your details for online payment – you also have the option to refuse any future marketing emails from us. We are committed to protecting your privacy. We will only use the information that we collect about you lawfully . We never pass your personal details onto any third party. This site may contain links to other sites. We are not responsible for the privacy practices or the content of such web sites.