Frequently Asked Questions

If you have a question and don't see it here, send us an email and we will try to respond promptly!

SHIPPING AND Returns

For any questions about shipping and returns, please visit out Shipping & Returns page.

Which payment methods do you accept?

We accept all major credit and debit cards. Our site is fully secure. We use a leading card processing company to make sure your card details are kept safe at all times. All of our prices are in US dollars.

How do I take care of my jewelry?

For information on how to look after your jewelry, please visit our Jewelry Care blog post.

DO you take custom orders?

Currently we do not take custom orders.

Sizing GUide

It can be difficult shopping for necklaces when you don't understand how the different sizes will look on you. We think it's easier to visualize how various necklace lengths will rest on your neck and chest. Keep in mind that these sizes are the average sizes, and can vary depending on your body type.

CUSTOMER FEEDBACK

We really value our customers and your experience with us. We always welcome your comments to help us improve our service, so please send us an email to let us know how we are doing at aliciadube@gmail.com.